Store Policies Order
Fulfillment:
Upon completion of your purchase you will receive an email confirming your order.
Keep this email, as it is your receipt and will contain pertinent information.
Shipping:
All products will be shipped ground and are guaranteed for delivery in the continental
U.S. within 4-6 weeks (during certain times of the year orders for wine may
be delayed), though usually will arrive much sooner. Once an order is shipped
you will receive an email confirmation. The shipping vendor will be responsible
for delivery and arrival of your order. All packages must be signed for by an
adult (21 or older).
We will NOT be shipping
over the summer due to potential damage to our wines. We will ship up until
May 15th, unless temperatures increase dramatically. All wines purchased after
that date will be held until Fall. You will be required to show proof of ID
and must be 21 years of age or older in order to receive your shipment. If you
are not 21, FedEx will refuse delivery and will return your product to Arizona
Stronghold, which will consider them damaged goods due to the extra time they
have spent in delivery at unmonitored temperature and humidity. Should delivery
be unsuccessful and/or refused because you are not 21, you provided an incorrect
address, or no one was available to receive these perishable goods, you will
NOT receive a refund and no exchange will be allowed.
Return Policy:
All sales are final, and returns are not permitted Exchange Policy: We will
gladly exchange your merchandise should you find defect or order the wrong size.
All exchange items must be received by Arizona Stronghold Vineyards within 30
days from the date of order. The customer will assume financial responsibility
for shipping the exchange item back to the store. Arizona Stronghold Vineyards
will re-ship the new product from our warehouse at no additional cost.
Privacy Policy:
Arizona Stronghold Vineyards is committed to your privacy and will not share
your personal information with any 3rd party at any time for any reason.
Customer Service:
If you need assistance, please use the contact form by navigating to contact
us, email us at store@azstronghold.com
, or Arizona Stronghold Vineyards, 1500 N. Page Springs Rd., Cornville, AZ 86325,
(928) 639-3004 x.112
States We Ship To: Arizona, California, Colorado, District of Columbia, Florida, Georgia, Idaho, Illinois, Iowa, Minnesota, Michigan, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Oregon, South Carolina, Texas, Vermont, Washington, Wisconsin, and Wyoming |